With the horrible cars Ford makes, they have to have good customer service otherwise their slow journey to hell would be much quicker. Also, they're a huge company with A LOT of customers. I'm sorry if anybody who reads this drives a Ford but hey, am I right, or am I right? They have horrible quality, design, and style. My friend's mom got a new Ford Taurus, one year later (when the car is still brand new) the engine overheats for absolutely NO reason at all. I also remember the time the new Focus' back wheels fell off because of some bearing default. Oh, and the other time when there was a recall because of a defect in the windshield wiper motors that caused them to catch fire when used (I don't remember which model).
So if Ford keeps up (or down) at making dog-shit quality cars, their only hope towards avoiding going to hell is if Satan drives a Ford too, then they'll never make it.